Why can't I upload files that are exactly 1mb and 3mb in size?

Because of the way data is stored on a disk 1mb and 3mb of data actually translates to 930kb and 2.93Mb when formatted correctly. This is the value you will see in your operating system when clicking on a file.

The actual data for a file of the sizes mentioned takes 1mb and 3mb of our server space which is what we offer to your in the subscription models.

My file won't upload?

The most common cause for a file not uploading is that the dimensions of your Image/Thumbnail are greater than 300 x 300 pixels. Please check your dimensions in an image editor and crop or resize your image accordingly.

Another common cause for a failed upload is if you already have another type of file in your account, you will need to view your current files and delete any other types of file.

You can see the various restrictions for uploading files on the right-hand side of the page when uploading a file.