2. Service
2.1 We will assign the Customer a logon name and password.
2.2 We must perform scheduled maintenance to servers from time to time. We will attempt to perform all scheduled maintenance at times, which will affect the fewest customers. If scheduled maintenance requires the service to be offline for more than 30 minutes we will post details of the scheduled maintenance to the Web Host System News at least 24 hours in advance of the maintenance on the news page.
2.3 We may need to perform unscheduled and / or emergency maintenance. If unscheduled maintenance requires the Service to be offline for more than 30 minutes, we will post details of the event to the News section after the maintenance has been completed.
2.4 We will archive your data onto backup mechanisms on a regular basis for the purposes of disaster recovery. In the event of equipment failure or data corruption, we will restore from the last known good archive. In the event of corruption of all of our archives, or in the event that an old archive is used to restore data, you should be prepared to upload your data to your web site. You must maintain a recent copy of your data at your premises at all times. We will not be liable for incomplete, out-of-date, corrupt or otherwise deficient Customer data recovered from our backups.
2.5 You agree to Show Real Talent's use of spam and virus filters which may require us to use third party equipment or services to monitor and filter email traffic between our equipment and the Internet. You agree that we will not be liable for any loss or damage resulting from the use of spam or virus filters.
2.6 Show Real Talent reserves the right to migrate your web site to a new operating system platform if our operating system supplier ceases to provide support for the legacy operating system, or if the server from which the service is provided fails or, in Show Real Talent's opinion becomes unreliable. Show Real Talent will use reasonable endeavors to notify you via the contact details in our database but does not take any responsibility for web site failure if you have failed to keep your contact details up-to-date or if you have not checked the operation of your web site post-migration and notified us of any required changes to the web site configuration.
2.7 In contracting with Show Real Talent for Services, the Customer obtains no rights to the hardware and other infrastructure and facilities used the Service.



